nQuantum was founded in 2019 with a vision of enabling the Artificial Intelligence to the Businesses globally. nQuantum primarily working in Speech recognition and Natural Language Understanding, Augmented Analytics. nQuantum has office in Hitech City, Hyderabad.
nQuantum is committed to enable the AI (Artificial Intelligence) to business, which helps you understand your Customer and your business process to improve productivity and augmented analytics helps you save time and take more effective decisions.
This service could be done through Qspeech API across multiple languages, at extreme quality /accuracy and with the unique capability to learn industry relevant lexicon / Jargon.
More than a chat bot for
API understand recognise the converts the audio file into the text data.
Service you contact center to understand to intent of your customer.
We developed a technology that gives you great insights from the conversations of you and your customer.
Real-time conversational data (raw audio calls) between the agent and customer would be collected
Qspeech technology will invoke the audio data and convert the speech to text to provide you great business insights
Get the customizable Augmented Conversational Analytics you on the dashboard.
Qspeech will automate this by monitoring & transcribing 100% of all the calls that provide below metrics both real-time and batch wise process.
At the end of day, contact centers look for customer satisfaction which is atmost important indication to drive the operations. Qspeech Analytics can detect customer dissatisfaction by analyzing the common words and phrases across all calls including complaints.
Hours Of Support